Best CRM Software System

The features of the best CRM software must be very simple and highly effective helping businesses to convert leads to bookings thereby increasing the conversion rate. A Sales CRM System with efficient Salesforce tools can build a long-lasting impact on the business.

Take your business to the next level with the help of the best CRM features.

Essential CRM Tools in Best CRM Software

Leads in CRM Database

Maintains a database of all the leads available. Identifies and tracks the leads at a faster pace. Manage all the leads available in a single place which increases conversion rate drastically.

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HR Management

The Best CRM Software manages the hiring, recruitment, performance, etc of the employees. It automates the processes, thereby reducing the time and improving decision making.

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Online Invoice Customization

Small business CRM helps in creating customized invoices with exact details, Inclusion, Exclusion & etc for the customers.

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100% Automation

The Best CRM System automates the processes such as customer follow-up reminders, payment reminders, Tasks & much more. Aims at reducing the manual works by a greater amount

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Task Management

Manages effectively the tasks such as leads tracked, update the customer via email, call the customer etc.

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Secured Payments through Best Accounting Software

Manages  Customer & vendor payments securely and swiftly. Update customers about due dates and track payments.

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Email Alerts

The Simple CRM Software provides all the required reminders through email alerts such as missed followup, today’s followup, Balance Payment & more.

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Best CRM Reports

Generates the accurate results of the employee performance, lead conversion, employee sales, productivity, etc.

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Maintaining Accounts in Top CRM Software

Online accounting software is to record transactions, generate reports, manage customer and vendor contacts, create purchase orders, track stock levels, bill customers, and monitor account balances.

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CRM Software features for Task Management

The Online CRM Software helps the business in updating the task of the employees from time to time. It manages the employees in finishing the tasks at the earliest and not miss out on any of them. Some of them are Task planning, Task Scheduling, Priority, Time Tracking, Calendar etc.

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Delivery Management with Top CRM Software

Delivery Management Solution is the technological urgency of the logistics industry. This helps to solve your operational hassles and meets the desired result intended. Having the advanced technological features in the best CRM software the following will help the business to prosper in terms of smooth order delivery.

  • Automated Delivery Scheduling
  • Route Optimization & Real-Time Tracking.
  • Customization and Seamless Integration
  • Detailed Reports and Analytics
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HR System in the Best CRM Software

The best CRM software must have the HR system which will help your business in reducing the time and efforts being spent on the employee needs, hiring, management etc. These can be updated and evaluated quickly the use of the HR system which performs functions like

  • Employee Information Management
  • Recruitment and Hiring
  • Talent Management
  • Benefits Management
  • Financial Management
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Track Leads using Best CRM Software

Create a CRM lead management system by tracking the customer who has gone through the website or any landing page. A lead inquiry form can be rolled out as per your needs and start creating the leads right away from your website. Customize widget in a couple of minutes.

  • Customer name
  • Client email id
  • Customer contact number
  • Client address
  • Purchase type
  • Purchase date
  • Booking details
  • Order/Delivery details
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Best Invoice Software to Send Professional Quotations

Top CRM Software helps to produce an accurate price for the sales rep and the buyer. A generated quotation should be recorded, time-stamped and saved for future reference. Automating the proposal creation process is highly desirable in terms of ensuring the correct content is included in the proposal.

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Best CRM tools for Customer Management System

The Simple CRM software requires the customer’s reviews on the product delivered to them. This system helps the business in sending out automated feedback forms to the customer in order to know the suggestions. This will help the business in making necessary changes and aim at serving the best to the customer without any flaws.

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5 Qualities of Best CRM Software Service


CRM(customer relationship management) is making use of the strategies and practices along with technology in order to know the customer and their interactions. This is for the sole purpose of increasing sales, provision of the required services, and building a healthy customer relationship. The CRM SaaS(software as a service) is something that runs on the cloud. It means that the software is not stored in the company’s servers but it is hosted and managed by the provider. The companies basically don’t require any hardware equipment to install the software. The customers can install the software and third-party providers will host and maintain the servers and databases.

The reasons to invest in online CRM software are :

1. CRM System for Data management

Data is the most important tool for any company. The advantage is not having countless amounts of data. The data should be arranged in a systematic manner and managed in order to work quickly which means having an efficient Customer Management Software. Suppose if the customer calls the second time to enquire about the updates, the business should be in a state of giving the information to the customer. The contacts, requirements, etc of the customer must be managed so that they feel the business is reliable.

2. Top CRM Software for Sales

The ultimate goal of any business is to have sales. So what would make a customer purchase the product? When the needs and requirements of the customer are met this would naturally make the customer buy the product. At the same time, maintaining a healthy relationship with the customer is the best way to increase sales. Sales CRM software helps the business in keeping the customer updated about the services. This would increase customer retention and also sales.

3. Customer Management Software

What if a customer does not like a product or wants a change? Thankfully, we live in a generation where there is two-way communication. It is not just the business providing the service but also the customer giving feedback on it. The online CRM software helps the customer in providing their feedback for the business to work on. Customer satisfaction leads to customer retention will directly help in improving sales.

4. Lead Management Software

This basically is related to the business on how the functioning is done. The employees must be set up of a task by the manager. It might be the number of customers, CRM leads tracked, updating a customer via email, call the customer, etc. These certainly help the employee work efficiently with reminders. When all the tasks can be tracked bit by bit it eases the work for an employee.

5. CRM Reports

The Top CRM software will be able to analyze efficiency. It generates the best CRM reports regarding the sales made by the employees. This would help in knowing how efficient the employee is in converting the lead. The reports would help in identifying the areas of strengths and the areas to be improved. This will increase productivity. It would also help the business rectify certain aspects. Thus, report generation will help the business to review and improve.

Final Word

When you have all these features available, then it definitely is worth your investment in the CRM software. For the small and budding business, the best CRM software is the inji software which provides all the 5 features and additional ones too. The best CRM software price is generally based on factors like size, scope, and requirements of the business and inji software are available at a mere USD 9/- only. It is hands down the best CRM software for a small business that requires no setup cost, no installation, and most importantly you can try the demo before the purchase.