Top CRM Software review

Customer Management System is also called as Customer Relationship Management (CRM) which helps you grow your business by efficiently managing and keeping track of your customers.

Take your business to the next level with the help of the best CRM Software features.

Best Customer Management Software Features

Contact Management System

Save and manage the contact information of the customers like their addresses,name,phone number etc in the CRM database carefully and securely.

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Automate repetitive tasks like scheduling appointments,payment reminders,marketing task such as social media posts etc which helps to cut down manual work to a great extent.

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Unlimited Lead management System

There is no limit for the lead management. You can create even millions of leads and manage them efficiently and easily.

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Best CRM Integration

Easily integrates the Simple CRM software with different applications and services such as emails that save users from the trouble of transferring information from one application to another.

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Analytical CRM Reports

Collect and analyze data and statistics from your website, social platforms to give customized reports which includes the information that helps in making business strategies and decisions.

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Holding onto large amount of customers data is always a concern. The best CRM Software ensures that there is complete security of data with best measures and support.

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Social CRM Implementations

Integrate your social media with the simple CRM App so that you can get your estimate about your target customers and generate leads easily.

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Quick Updates

The best CRM software has to stay update with new features and tools. CRM vendors must keep a check on the update and ensure time updates.

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Customer Management Software can help in forecasting sales and also form strategies based on analytics and reports.

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Want to take your business CRM to the NEXT BIG Level ?

Check out the best CRM Software available Inji Software. Completely cloud-based software with no installation or setup cost requirement at just $9/month.

Project Management in Best CRM Software

Create plans and make projects according to the plans on your online CRM system. Get timely project reports to stay updated on the project. Track the work of your employees and make sure you get your projects complete on time. The efficiency of the employee is looked into on a regular basis and the work is assigned accordingly in order to meet the deadlines and finish the project on time.

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Appointment Fixing in Best Customer Management Software

The best Customer Management software manages to provide the appointment slot for the meeting and makes sure that there is no overlap in the time slots for the customers. It schedules the activities which the customers have enquired. It helps in converting more sales and driving more interest towards the business.

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Efficient Lead Management System

Customize the lead CRM pipeline according to your requirements to get the best out of your online CRM software. Make leads from your website landing pages, social platforms, etc. Never miss grabbing a profitable business opportunity.

Have 100% control over your system and customize it according to your needs for optimum utilization.

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Business CRM Reports in Best CRM Software

The Small Business CRM Software helps in generating reports for every feature in order to improve decision making. To analyze the leads, it creates reports according to the progress made right from the lead created to the conversion. This report is generated with high accuracy and enough details in order to analyze the performance.

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Online Accounting Software

Never lose track of the payments you have to make and the payments you have to receive. Through online CRM tools receive automated reminder emails for payments to vendors and send automated emails to customers for overdue payments.

Keep all the payment history in the CRM database to refer to incase any conflict or requirement arises.

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Track Customer Delivery with the Best CRM Application

Keep proper track of the delivery of the products from your warehouses to your customers. Ensure safe and timely delivery to your customer and increase customer satisfaction. Meeting the customer requirement in all cases is the foremost priority. Quick and timely delivery is increases the satisfaction of the customer and the Best CRM App provides these needs.

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5 Essential features of the Best Customer Management Software

The following are the 5 features you should look for when you want to purchase the best customer management system software.

Leads & customer management system

The most significant use of client management software is managing and saving the contact information of clients, their address in the CRM database, and capturing the leads for the business and identifying the best leads out of several number of leads, that can be converted into a potential business opportunity.

CRM Integration

A good customer management system allows users to easily integrate the software with different applications and services like emails, social media platforms for marketing, and other third-party applications that saves the users from the hassle of transferring information from one application to another and to ease the business processes.

Customer Relationship Software Automation

customer management system can be used to automate repetitive tasks like scheduling appointments, payment reminders, marketing tasks like scheduling social media posts, and other repetitive salesforce tasks that can help cut down manual work by 70-80% and saves a lot of time.


Data is the most important key to any business’ growth. A good CRM collects and analyzes data and statistics collected from your websites, social platforms to give you customized analytics reports, including only the information that can help you make important business decisions and strategies.


As you know, the main purpose of client management software is to collect and store data. So with a huge collection of data in the CRM database, security is a concern. A good CRM ensures complete security of data from theft, leaks, breaches, etc with the best level of support and security measures.

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Customization and Updates

CRM must be capable of providing the users with a wide variety of customization options like dashboard modifications, workflow changes, developing a web application, or providing them to pre-modified software according to their needs and regular updates must be rolled out to keep the CRM up to date with the new features.


With proper implication and Customer management system software can help you in forecasting your future sales and form your CRM strategy based on analytics and reports collected by the software. You can also ascertain where your strategies are working as planned or not.

Data Storage & Format

A good CRM needs to make sure the data is stored properly and must be available to the user when required. The data must be in a format that can be convenient and easy to understand for the users. A data backup service should be provided to the users for safeguarding their data.

On-premise or Cloud-based CRM system

There are two CRM platforms available for a business to choose from

  1. On-premise CRM – In On-premise, the user has to purchase a license and the software is installed on the company servers. Users are required to install a CRM web application and this software can be expensive for small business owners.
  2. Cloud-based CRM system – It is a subscription-based service where the data is stored on the cloud, hosted by third-party servers. Cloud-based software is the most pocket-friendly software for small business owners.

If you want a client management system with all the above-stated features. Do check out the best Inji Software, it a completely cloud-based software with no installation or setup cost requirement at just $9/month.

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