What is the most important aspect for a small business? The answer to it is most certainly Growth. As the business is small and budding, they require a certain tool which will make the business grow accordingly. In the present day it is regarded that CRM software is one of the most effective tools which provide good customer support, contact management, sales reporting etc which helps the business maintain a good relationship with the customers. The CRM software reduces the human efforts and saves great amount of time for the user. This eventually helps the business develop and grow to a large extent.
This article will zoom in on 7 of the best CRM software intended for small business.
The Inji software aims at providing the best services which would help a business perform and function at its best. It can certainly be termed as an all in one small business software. The software provides all of the basic features provided by CRM software, allowing you keep track of your company’s activities, including contacts and company profiles, assigning & tracking deals, and managing all of that data in a detailed dashboard. Let us look at the features to get a clear idea.
- 100% Cloud based
The software needs no installation. All of the user data is stored on the cloud and not on the company servers making it easy to access. This eventually reduces the cost of managing and maintaining the IT systems.
- Lead CRM System
In this, the CRM leads are automated and the lead CRM system helps in managing them. Since the process of achieving leads is automated it only depends on the efficiency of the user in following up the leads. This brilliant feature will help the user save time and maximum efforts. It is simple enough to make identifying leads and maintaining relationships really easy.
- Invoice Generation
The Software enables the user to generate stunning invoices in quick time. It has over 70+ templates for the customization of invoices. With best Invoice Software the provision of scheduled invoicing it helps the user automatically send the invoices at the specified time and date. Invoice tracking in this software helps the user to view the payment status, create reminders, run reports for a better insight etc making it more efficient.
- Order/ Delivery Management
The orders placed are recorded and stored at a single place. The status of the order is updated from time to time. Each and every product is tracked and prompt delivery service is maintained.
- Contact Management
The software manages all the client details such as names, contact numbers, address, email address, etc which makes the user access the records easily when required. This Client Management System helps in collecting, storing, editing, updating and easily finding the centrally stored customer data. This is so efficient in its functioning and displays the entire client details in a single click saving further more time.
- Feedback Management
The Software manages in automating the customer feedback whether it is a sale or not. The feedback received is recorded and an analysis is performed where in all the suggestions are noted and the weaker sections will be notified in order to be worked on.
- HR Management
The Software manages all the HR related work in a single place. The relevant works such as leave management, payroll system, employee salary revision, offer letter management, employee records, hiring, recruitment etc are all taken care of enabling completion of such tasks avoiding the human involvement.
- Accounting System
One of the best Accounting software is made use of by the Inji Software. It simplifies the data entry process, reduces calculation errors and accurately accounts the required information such as profit and loss, balance sheet, general ledger and even tax. It increases the productivity of the company.
These best CRM features are provided with great accuracy and efficiency to the business. You can also set up custom workflow automation, get actionable insights into conversations, track events, and use the 360-degree customer view to see all the most important info from a single screen. You can connect inji to Gmail or Outlook to log activity automatically, capturing every single email. On the whole it is a software offering good customer support and good software features to users of any industry. It comes at a price of just @ USD 49 per month for 3 users. The excellent customer service team is something each business should look at.
With Salesmate CRM, you can speed up the sales processes and offer customers a personalized experience. The software manages all your contacts effectively and keeps track of all related sales activities. This tool is also perfect for sending out email campaigns and you’ll know what happens to your emails once you hit send. As a Small Business you appreciate flexibility and scalability and Salesmate understands these needs.
Zoho is a cloud-based software suite built to give you all you need to easily run your small business. You’ll get a powerful set of marketing and sales features with SaaS apps and online productivity tools. This CRM software helps small businesses organize contacts, market their brand, manage sales, provide customers support and a lot more. You can use Zoho CRM to integrate with the other marketing tools you already use, capture leads through social media, segment visitors, and offer support using built in live chat.
HubSpot is easy to use and offers a wide range of CRM tools to manage the customer journey. It even offers forever free plans with limited features for their CRM, Marketing, Sales, and Service Hubs. The CRM has a nice interface, letting you see your entire sales pipeline right on your dashboard. If you want more data you can view all contact and sales activity, detailed reports, and performance on a user or team basis. HubSpot has a mobile app for both iPhone and Android, email templates, real-time notifications, email tracking, scheduling, phone calls, and more.
Pipedrive is a ridiculously user-friendly CRM software that’s designed to be simple and fast. Using their pipeline management feature you get an overview of your entire sales process and can stay in control of it the whole way. In addition to pipeline management with a clear, visual interface, you’ll also get email integration, sales reporting and forecasting, and mobile apps so you can access your C RM from anywhere. It’s simple enough to make identifying leads and maintaining relationships really easy.
Salesforce is a giant in the CRM field and one of the very best CRM software for small businesses. You can use Salesforce to take leads through a personalized customer journey and use the intelligent marketing platform to drive more sales through emails, sms messaging, social media, and digital advertising. Since Salesforce has been around forever, it includes tons of advanced features and solutions for everything you could possibly need: sales, marketing, commerce, customer service and engagement, team productivity, and even more.
Freshsales is a popular CRM software that’s great for all business sizes. It’s easy to use and offers a sales-oriented approach with all the features you need to maximize conversions. It has an excellent dashboard that gives you immediate access to contact management, reports, emails, phone calls, and more. And, if the intuitive, web-based interface wasn’t enough, there are also mobile apps so you can make sales wherever you go. Freshsales use AI-powered lead scoring to help you easily prioritize the leads that are more likely to convert.
After checking out all the CRM software features, modules and pricing, the inji software is the standout among all the softwares. Integration options are a particularly important factor in this software where you can combine your CRM software with all of the tools in your present toolkit rather than having to import data manually which can cost you a lot of time and energy. The exceptional features and its advanced modules, make the inji software the most ideal one for the small businesses. The fact that it is available for a mere price of @USD 49 per month for 3 users making the software attract the business even more. So, this is our review of the 7 best CRM software for small business available in the present day.