What is the best tool which will help a small business grow? The answer to it in the present day is the CRM software. This is one software which helps in managing the company relationships and interaction with customers and potential customers. This helps a company in analysing the sales, managing the client details systematically etc. This software is very much available but we need to understand the best features being offered by different softwares. This article is a comparison of the best softwares which are available.
Let us look at the top 5 small business CRM softwares:
The inji Software provides one of the most advanced features available. It focuses on delivering high quality and efficient results to the users. This can be coined as an all in one business software. The software provides all of the basic features provided by CRM software, allowing you keep track of your company’s activities, including contacts and company profiles, assigning & tracking deals, and managing all of that data in a detailed dashboard. Let us have a closer look at the features to understand the software better.
- 100% cloud based
The software is cloud based which means that none of the client details and information of the company is stored on the company servers. They are stored on the cloud. This makes it easy to access the information from anywhere on the go.
- Contact Management
The software manages all the client details such as names, contact numbers, address, email address, etc which makes the user access the records easily when required. This Client Management System helps in collecting, storing, editing, updating and easily finding the centrally stored customer data. This is so efficient in its functioning and displays the entire client details in a single click saving further more time.
- Lead CRM system
No CRM feature list would be complete without having leads management software. The Leads in this software are generated in a very quick manner saving a great deal of time and efforts for the user. The leads are automated by the software and they are arranged at one place making the access and the follow up easy. In this software the leads are so efficient that the conversion rate of the leads is very high.
- Invoice Generation
The Invoice software helps in creating quotes and also the estimates for the customers with the help of over 70+ templates for customization purpose. You can save your time by not entering the same numbers over and over again by making use of the software which gives the predefined expenses too. It also helps in sending express invoices and also converting quotes to invoices. Such unique are the features which are being offered by the software to the user.
- Accounting System
This is the best Accounting software and also one of the most reliable and efficient softwares that will definitely accelerate your company growth and achieve its goals. It is user friendly. It can integrate billing and invoicing features with inventory management enabling you to cut a significant amount of time transferring or migrating data from one system to the other. It helps to identify and prevent errors and at the same time it can secure sensitive data and connect easily with the stakeholders.
- Feedback Management
The Software manages in automating the customer feedback whether it is a sale or not. The feedback received is recorded and an analysis is performed where in all the suggestions are noted and the weaker sections will be notified in order to be worked on.
- Task Management
The inji Software ensures that the employee tasks are assigned on a daily basis. This makes the work process progress in a systematic manner with every employee dedicated to his work. The employee task reports are generated in order to make sure efficiency levels are met.
inji Software does not just work on a task to task basis but helps the company growth on a the whole ensuring the highest level of productivity is achieved. The software is developed in such a way that it meets all the requirements of the company. There are efficient and accurate reports which will be created at the end of the month in order to analyse the performance of the company and review the drawbacks. Such things ensure that the business is in a healthy condition. Moreover, it comes at a very competitive cost of $ 49 per month for 3 users which is the lowest price in the market for small business CRM software
HubSpot offers a completely free version of its CRM software that is rather popular among small businesses. The software includes all of the basic features provided by CRM software, allowing you keep track of your company’s activities, including contacts and company profiles, assigning & tracking deals, and managing all of that data in a detailed dashboard which is visible to all team members. It also integrates with more than 300 apps and services like WordPress, email marketing companies, lead generation software. You can also connect HubSpot to Gmail or Outlook to log activity automatically, capturing every single email.
Salesmate helps you speed up your sales cycle and offers personalised services to the customer. It also helps you manage all the sales related activities effectively and accordingly manage all your contacts. This software is top notch for sending out bulk emails. It will also generate automated sales reports for quick review. With this software, every piece of information about your contact and deals is just a click away. It has top notch features such as email automation, deal management, shared team inbox, product and services management, mobile crm for android and iOS
Zoho is a CRM for both big and small businesses. It offers a variety of editions. It also offers a variety of features in terms of sales and marketing. It helps its user track the website visitor and gives pop up notifications about the upcoming sales deals. Zoho CRM helps you customize the software with smart accounting and good HR management. Like Zoho’s other business apps, its CRM module feels modern, clean and immediately intuitive. Zoho also offers click-to-install extensions through the Zoho Marketplace, and the easy adoption process make it possible for businesses to build out a customized CRM solution without a developer.
Agile CRM is one of the best all-in-one CRM software around. You get contact management, sales, marketing, and customer service in one dashboard. Plus, it’s easy to use. With this CRM, you get a 360-degree contact view, project management, gamification for your sales team to inspire fun competition, events, calendar, timeline, and more. In addition to the detailed reports that are available, you can also access quick reports that you can then drill down in to get a closer look at what’s going on. Agile CRM includes single-page contact management, 1-click calling, appointment scheduling, and the marketing tools you need to generate and capture leads. And, you can create email newsletters, landing pages, and send out emails.
The inji Software is at present the top CRM software available for the small businesses. It provides a wholesome package of all the features and modules. It is more importantly available at a mere price of USD 49 per month for 3 users making it all the more unique and worth the investment of the business. This software will play a major role in increasing sales revenue and the productivity at the same time decreasing the efforts and costs being incurred by a company.